As part of Thallos Health, I designed an intuitive onboarding process to guide parents through tracking their child’s mental health. The flow includes an educational tour that highlights the importance of early development, a seamless registration process for parents, and a supportive experience for adding a child’s profile. The goal was to create an onboarding journey that is informative, frictionless, and emotionally reassuring.
Challenges
- Key challenges in onboarding:
- How to clearly communicate the importance of mental health tracking?
- How to make the registration process simple yet informative?
- How to create an emotionally comfortable experience for parents?
Onboarding Flow Breakdown
Step 1: Introductory Tour (5 screens)
Purpose: Educate users about the importance of early mental health monitoring.
- Screen 1: App welcome screen.
- Screens 2-5: Key insights about child development and how Thallos Health helps.
Design decisions:
- Illustrations to create an engaging and warm feel.
- Minimal text for quick comprehension.
- Navigation buttons (Next, Back, Skip & Login) for flexibility.
Step 2: Account Registration (4 screens)
Purpose: Enable users to create a parent account and add their child.
- Screen 1: Login/Register screen.
- Screen 2: User type selection (Parent, Pediatrician, etc.).
- Screen 3: Parent account details / Pediatrician account creation
- Screen 4: Child profile setup.
- Positive Confirmation ends the sequence:
- A congratulatory screen reassures users they successfully set up their child’s profile.
- Design choice: Warm illustration to reinforce a sense of accomplishment.
Design decisions:
- Progressive disclosure (step-by-step fields to avoid overwhelming users).
- Predefined choices (e.g., gender, premature birth) to simplify input.
- Soft color palette & friendly icons for a reassuring experience.
Key Takeaways & Impact
The onboarding experience provides a clear educational flow that informs parents about child mental health tracking without overwhelming them. The UX is designed to be seamless, ensuring minimal friction during the registration process. Additionally, the emotionally supportive design reassures parents, making the experience more engaging and comfortable.